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        • Repair Information

          PRODEMAND

          For Autos & Light Duty Trucks

          Diagnostic, estimating, OEM repair information and exclusive expert-based fixes delivered together.

          TRUCKSERIES

          For Class 4-8 Trucks

          All-in-one resource for repair information, trouble code procedures and labor estimating tools.

        • Shop Management

          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools to help you manage every aspect of your shop more efficiently and profitably.

          MANAGER SE TRUCK EDITION

          For Class 4-8 Trucks

          Shop management software designed for independent shops that service medium- to heavy-duty trucks.

        • Shop Marketing

          SOCIALCRM + LOCALSEARCH

          Digital Marketing

          SocialCRM: Retain customers with powerful digital marketing, customer engagement tools and targeted marketing promotions.

          LocalSearch: Attract new customers with a professional website and Google optimization tools to rank higher in search engines.

          GOOGLE ADS

          PAID SEARCH

          Attract new business with targeted Google Ads that reach customers actively searching for your services.

  • Support
        • Customer Support

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        • Contact Information

          (888) 724-6742

          16067 Babcock St.
          San Diego, CA 92127

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  • Resources
        • Product Training

          PRODEMAND

          For Autos & Light Duty Trucks

          Automotive repair, diagnostic and estimating information.

          TRUCKSERIES

          For Class 4-8 Trucks

          Repair information, trouble code procedures and labor estimating.

          MANAGER SE

          For Autos & Light Duty Trucks

          Business management tools that improve shop efficiency & profitability.

        • Library

          SOCIALCRM

          Marketing Resource Library

          Shop marketing templates and resources to promote your business.

          Toolkit

          Marketing Materials

            • Videos/Demos
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          Referrals

          Refer a friend to receive 1 month free towards your subscription.

          API Request

          Request a 3rd-party integration for ProDemand or TruckSeries.

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        • News/Blog

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          Stay current with our latest updates.

        • ShopConnection

          BLOGS & INSIGHT

          Explore the latest articles from Mitchell 1's subject-matter experts and guest bloggers, providing valuable insights and practical tips.

        • SureTrack

          REAL FIXES

          Dealing with a tricky issue? Access expert knowledge derived from over 1 billion professional repair records.

          COMMUNITY

          Connect with thousands of professional technicians who are experiencing the same issues as you are.

  • About Us
        • Our Story

          ABOUT MITCHELL 1

          OUR HISTORY

          For more than a century, we've remained true to our mission: to be a trusted partner to our shop customers.

        • Testimonials

          HEAR FROM OUR CUSTOMERS

          Hear firsthand how our solutions have helped customers improve shop efficiency and profitability.

        • Careers

          JOIN OUR TEAM

          Join Mitchell 1 and become part of a team dedicated to providing shops with tools they need to succeed.

MANAGER SE For Autos & Light Duty Trucks TURBOCHARGE SHOP EFFICIENCY

  • Streamline Workflow
  • See the Big Picture
  • Increase Profit Margins

BOOK FREE DEMO

SHOP MANAGEMENT SOFTWARE YOU CAN TRUST

As the leading shop management software, Manager™ SE is trusted by generations of shop owners to manage their business, repairs and customer service more efficiently and profitably.

  • Powerful reporting with 180+ reports
  • Clear, organized estimates and invoices
  • Largest selection of digital parts catalogs
  • Convenient mobile vehicle inspections
  • Simplified appointment and task scheduling

BOOK FREE DEMO

EVERYTHING YOU NEED. ALL IN ONE PLACE.

BUSINESS MANAGEMENT

Easily track sales, inventory and employee performance on a secure, user-friendly dashboard.

LEARN MORE

ESTIMATING

Quickly produce accurate, profitable estimates; gain enhanced clarity via the Job View feature set.

LEARN MORE

SERVICE WRITING

Enhance customer interactions with features that personalize their experience and ensure accurate, organized documentation.

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OPTIONAL FEATURES

Leverage powerful optional features like contactless payment, digital vehicle inspections and text messaging tools.

LEARN MORE

MANAGER SE IS A PERFECT 10
IN MY BOOK. IT KEEPS MY SHOP
RUNNING LIKE CLOCKWORK.

Fred | Owner, Fair Auto & Smog
San Diego, California

NEW! JOB VIEW

CLARITY FOR EVERY ESTIMATE & INVOICE

Introducing Job View, a powerful new feature set in Manager SE that improves the clarity and organization of estimates and invoices. Job View provides an enhanced on-screen workflow across Order, Revision and History screens.

Job View makes it easier than ever to keep work organized and deliver clear, professional estimates and invoices that secure faster customer approvals and acceptance.

  • Group labor tasks and related parts into job containers
  • Track profitability of individual jobs or entire orders
  • Quickly convert deferred work to future work in Revisions
  • Apply multiple job-specific discounts
  • Save customized appearance of screens to user profiles

 

LEARN MORE

Job View -NEW

REMOTE VEHICLE MONITORING

Drive Business with VOYOLink Telematics

Boost your business with VOYOLink's remote vehicle monitoring technology, a web-based platform that seamlessly connects vehicles to your shop management system. With VOYO's plug-and-play OBD-II devices, connected vehicles automatically send diagnostic trouble codes (DTCs) and other telematics data directly to Manager SE.

LEARN MORE

 REPAIR INFORMATION
INTEGRATION

LEARN MORE

SHOP MARKETING
INTEGRATION

LEARN MORE

SERVICING TRUCKS?

Shop Management Tools for Classes 4-8

Our Manager SE Truck Edition provides complete shop management solutions for independent shops that service medium- to heavy-duty trucks. From estimate to invoice, get full visibility into every aspect of your operations to streamline processes, boost productivity and maximize profitability.

LEARN MORE

PERSONALIZED
TECHNICAL SUPPORT

We uniquely provide unparalleled technical support at no additional
cost to ensure a smooth experience. Whether you need one-on-one
training with a technical expert or personalized support for your shop's
marketing efforts, we’ll assist you every step of the way.

Want to Learn More?

Connect with Your Local Rep Today.

To locate your local US/Canada sales consultant,
please enter your zip code.

Mitchel l: Site Footer Logo

(888) 724-6742

16067 Babcock St.
San Diego, CA 92127

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Mitchell1® is a registered trademark used herein under license.

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Thank you

Thank you for notifying us of suspected unauthorized use and/or access to Mitchell 1 products. Your information will remain confidential. A representative from Mitchell 1 may contact you to gather additional details about the reported piracy activity. Should you have any questions, or wish to add additional information, please email antipiracyteam@mitchell1.com.

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Thank you for contacting Mitchell 1 to discuss data integration opportunities. Clients who meet the requirements will be contacted to discuss a potential opportunity.

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Thank you for your interest in SocialCRM.

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You will receive a copy of the information you submitted at the email address provided.

If you have an issue that requires immediate assistance, call us at 1-888-724-6742.

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We have received the information for your business website from SocialCRM LocalSearch.

Your SocialCRM support agent will contact you within 5 business days to take the next step in creating your new website.

If you have any questions, please call 888-724-6742 – Option 5.

Thank you for being a SocialCRM customer!

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Your request has been sent.

A Product Content Support agent will respond normally within one business day or sooner.

If you have an issue that cannot be addressed by email or requires immediate assistance, please call our Product Support department at .888.724.6742 and select option 4.

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Your response has been received. If you have any further questions or require additional assistance, please contact Customer Care by calling 888.724.6742.

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Thank you for your interest in Mitchell 1’s SocialCRM solution.

A product specialist will contact you within 1 business day to show you the features and benefits of our shop marketing solution.

In the meantime, check out our ShopConnection Blogs for great time-saving tips and tricks!

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Thank you for submitting your feedback to the Software Development Team. All submitted feedback is reviewed. If our software development team has any questions, we may contact
you to get additional information.

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Please allow 30 business days for your request to be processed.

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Your Target Market Request form has been sent. Your SocialCRM support agent will contact you to discuss any specifics, if needed.

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We’ve received your request for technical support. A Technical Support Specialist will contact you within 1 business day.

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A Product Trainer will contact you within two business days to schedule a one-on-one training session.

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Light Duty Automotive – Website UI Integration – ProDemand Estimator

ProDemand Light Duty Automotive has the following mechanisms for application-level integration with our repair content: (Labor, Parts, Fluids, and Maintenance) Your users can launch the ProDemand Light Duty UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained sub-section of the ProDemand interface designed to provide access to specific subsets of repair content, such as the ‘Parts/Labor’ guide. This includes tabs for Labor, Parts, Maintenance, and Fluids, each containing information like cost, labor hours, and part numbers.
  • With this feature, users can select a collection of parts and labor items from the ProDemand interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN, ACES ID, or YMMSE qualifiers, to the ProDemand interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents do not display the full ProDemand interface; a screenshot of the “Parts & Labor” intent is shown below:

Integration lightduty
Integration lightduty

Light Duty – Automotive Website Launcher – ProDemand Complete

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, ACES ID, or YMMES vehicle identity and launch the full ProDemand application
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

Medium & Heavy-Duty Truck – Website UI Integration – ProDemand Truck Labor

ProDemand Medium and Heavy-Duty Truck Class 4-8 has the following mechanisms for application-level integration with our repair content: (Labor)

Your users can launch the ProDemand Medium & Heavy-Duty Truck UI sub-sections, assuming they already have an active subscription.

  • The ‘Website UI Integration’ is a self-contained subsection of the ProDemand Truck interface designed to provide access to specific subsets content, such as the ‘Labor’ guide, which contains information on labor hours
  • With this feature, users can select a collection of labor items from the ProDemand Truck interface, which are then returned to the calling program.
  • This mechanism allows users to pass specific vehicle identifiers, such as the VIN and YMM qualifiers, to the ProDemand Truck interface.
  • Using this mechanism, an invoking application can display the UI intent, enable the user to view and select content, and transfer content back to the invoking application
  • TAPE (transfer application public extension) is a workflow that gets you a token, which you then present to the Secure Intents website to consume the intents.
  • Intents, such as the ‘Labor’ intent, are designed for simplicity. They do not display the full ProDemand Truck interface, as shown in the screenshot below:

api Website Integration

api Website Integration

Medium and Heavy-Duty Truck – Class 4-8 Website Launcher – ProDemand Truck Series

Direct Access—Pass-Through (transfer ticket) streamlines access straight into ProDemand Truck. Depending on the configuration, this workflow uses the user/password credentials or an account number. Your users can launch into ProDemand Truck, assuming they already have an active subscription.

  • This allows an invoking application to pass the searchTerm value, VIN, and YMM vehicle identity and launch the full ProDemand Truck application
  • Trouble Code Search Option
  • Allows the end-user to interact with it directly
  • It does not allow any information to be transferred from ProDemand back to the invoking application

api Website Launcher

How to find your account number

Ready to drive more customers to your shop?Book a quick, no obligation demo to get started

Ready to transform your operations?Book a quick, no obligation demo to get started

Ready to speed Class 4-8 truck repairs?Book a quick, no obligation demo to get started

Ready to grow your auto repair business?Book a quick, no obligation demo to get started

Ready to accelerate auto repairs?Book a quick, no obligation demo to get started